GENERAL INFORMATION

In order to comply with the provisions of Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce, the general information of this website is provided below:

• Owner: Lucas Y Aviles Inversiones Sl. (Hereinafter, “Apartamentos Zocosol“)
• Address: Calle Carretas, 13, Toledo, 45003, Toledo
• Contact e-mail: info@apartamentoszocosol.es
• Contact telephone number: +34 925 583 614
• VAT NUMBER: B45516390
• This web site apartamentoszocosol.esApartamentos Zocosol, including the set of web pages that comprise it, (hereinafter “Web Site” or “Site”) belongs to Apartamentos Zocosol, through which the users and/or clients of the same (hereinafter “User” or “Users”) can access its services and various information and contents available on the Web Site.

1. OBLIGATORY NATURE OF THE GENERAL CONDITIONS OF USE OF THE WEBSITE

Access to the Web Site is completely voluntary and the User who accesses it, accepts, from the moment he/she accesses it, without any type of reservation, these General Conditions, as well as, if applicable, “Special Conditions” that may complement, substitute or modify them in relation to the services and contents of the Web Site.

Users should be aware that the contracting of accommodation services of Apartamentos Zocosol is governed by the specific or particular contractual conditions, according to the applicable legislation in each case, which are agreed by the Users with Apartamentos Zocosol at the time of booking.

It is mandatory that the User carefully reads these General Conditions before using the Website under his sole responsibility and, if he does not agree with them, immediately leaves the Website.

Notwithstanding the foregoing, Apartamentos Zocosol reserves the right to deny at any time, without prior notice and without the right to compensation, access to the Website to those Users who do not comply with these General Conditions, or the particular conditions applicable in each case.

1. MODIFICATION OF CONDITIONS

Apartamentos Zocosol reserves the right, at any time and without prior notice, to modify or eliminate the content, structure, design, services and conditions of access and/or use of the Web Site, whenever it deems it appropriate, as well as the right to interpret these conditions, in all matters that may arise from their application.

1. USER’S RESPONSIBILITY

The User declares that he/she is of legal age and has the legal capacity to acquire the services offered through the Website.

The Web Site is directed to the final consumer, and may only be used for the purpose of gathering information to make a purchase on it, and may not be used for other purposes without the express written consent of Apartamentos Zocosol. The access, visualization and, if applicable, downloading of the contents or services shall always and in all cases be carried out for strictly personal and non-commercial purposes.

The User undertakes to use the services and contents of the Web Site in accordance with current legislation, with the principles of good faith and generally accepted uses and not to contravene public order or the provisions of these General Conditions with his or her actions through the Web Site. Therefore, any use for illicit purposes or that may damage or prevent, damage and/or overload, in any way, the use and normal operation of the Website or against any third party is prohibited.

The User agrees not to remove, delete, alter, manipulate or in any way modify:

• Those notes, legends, indications or symbols that either Apartamentos Zocosol or the legitimate owners of the rights incorporate to their properties in terms of intellectual or industrial property (such as, for example, copyright, ©, ® and ™, etc.).
• Technical protection or identification devices that may or could contain the contents (such as, for example, watermarks, fingerprints, etc.).

1. PROHIBITED USES

Apartamentos Zocosol reserves the right to take appropriate legal action against anyone who breaches the following prohibitions:

It is expressly forbidden:

Use any of the contents or services for illicit purposes or effects, prohibited in these General Conditions, harmful to the rights and interests of third parties, or that in any way may damage, render useless, overload, deteriorate or impede the normal use of the services, computer equipment or documents, files or any kind of contents stored in any computer equipment of Apartamentos Zocosol.

• Use contents or services that are protected by any intellectual or industrial property right belonging to the entity or to third parties, without the user having previously obtained, from their owners, the necessary authorization to proceed with the use that he/she makes or intends to make.
• Reproduce, copy, distribute, communicate, transform or modify the contents, unless authorized by the owner of the corresponding rights or it is legally permitted.
• Incorporate viruses or other physical or electronic elements that may damage or impede the normal operation of the network, system or computer equipment (hardware and software) of Apartamentos Zocosol, or third parties, or that may damage the electronic documents and files stored in such computer equipment.
• Obtaining or even attempting to obtain the contents by using means or procedures other than those that, as the case may be, have been made available for this purpose in general, of those normally used on the Internet for this purpose, provided that they do not entail a risk of damage or disablement of the website, services or contents.

1. RESPONSIBILITY OF ZOCOSOL APARTMENTS

Apartamentos Zocosol adopts reasonably adequate security measures. However, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and that the service depends on vulnerable external and internal elements.

Apartamentos Zocosol makes reasonable efforts to keep the Website updated and in good working order. However, it makes no representations or warranties that access to the Web Site will be uninterrupted, uninterrupted or error-free. Nor can it guarantee that the content or software to which the User may access through the Website is free of harmful elements, viruses, interferences, breakdowns, omissions, disconnections or other elements that may cause damages to the User or alterations in the User’s software or hardware computer systems or in its electronic documents and User’s files.

Likewise, it shall not be liable for damages of any nature arising from the use of the Website, including but not limited to those caused to computer systems or those caused by improper use of the Website, interruptions or defects in telecommunications that may occur in operations of a financial or similar nature, or those caused by third parties through unlawful interference beyond the control of Apartamentos Zocosol.

Therefore, Apartamentos Zocosol. excludes, to the fullest extent permitted by law, any liability for damages of any kind that may result from the transmission, dissemination, storage, availability, reception, obtaining or access to the Web Site, and in particular, but not exclusively, for damages that may be caused by.

SECURITY

The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data. To achieve these purposes, the user/customer accepts that the provider obtains data for the purpose of the corresponding authentication of access controls. Also, your credit card information is not registered in any database but goes directly to Banco Santander’s POS (Point of Sale Terminal).

In addition, we inform you that in an effort to provide greater security to credit card owners, we have incorporated in our payment gateway the secure payment system called CES (Secure Electronic Commerce). In this way, if you have a “secured” card, you will always be able to make payments with VISA or MASTERCARD in our store.

VISA or MASTERCARD credit card – We guarantee that every transaction made at Apartamentoszocosol.es is 100% secure. All operations involving the transmission of personal or banking data are carried out using a secure environment. Apartamentoszocosol.es uses a server based on the standard security technology SSL (Secure Socked Layer). All the information you transmit to us travels encrypted through the network. (If you want to know more, visit our Secure Payment section). Likewise, your credit card information is not registered in any database but goes directly to the Bank’s POS (Point of Sale Terminal). In addition, we inform you that in an effort to provide greater security to credit card owners, we have incorporated in our payment gateway the secure payment system called CES (Secure Electronic Commerce). In this way, if you are a “secured” cardholder, you will always be able to make payments with VISA or MASTERCARD in our store. In the case that your card is not adhered to this payment system, Apartamentoszocosol.es will only accept payment with VISA or MASTERCARD credit card to customers with seniority and reliability demonstrated previously. In both cases, when paying by VISA or MASTERCARD, the following information will always be requested: the card number, the expiration date, and a Validation Code that matches the last 3 digits of the number printed in italics on the back of your VISA or MASTERCARD, thus offering more guarantees about the security of the transaction.

Important : Credit card fraud is a crime, and Apartamentoszocosol.es will prosecute anyone who makes a fraudulent transaction in our online store.

1. PRIVACY POLICY. DATA PROTECTION

Apartamentos Zocosol recognizes the importance of protecting the personal information of its users and customers and to keep it confidential and secure in accordance with current regulations.

This privacy policy describes the treatment of our users’ and clients’ data collected through www.apartamentoszocosol.es. (“Website”), by telephone or any other communication channel, so we recommend our users and customers to carefully read this privacy policy to provide Apartamentos Zocosol with the personal data that may require them fully informed in particular about the compulsory nature of the delivery of data and the purpose of their treatment.

We also inform you that in the future modifications may be made to this privacy policy in order to ensure constant respect for the applicable regulations and to adapt it to new legislation or jurisprudence.

Responsible for the treatment

• The personal data will be subject to automated and/or manual processing and incorporated into the file owned by Lucas Y Aviles Inversiones Sl, CIF: B45516390 (hereinafter, “Apartamentos Zocosol” or “The Data Controller”.

Collection and purpose of personal data processing

• In accordance with the L.O 15/1999 of Protection of Personal Data (“LOPD”) and its implementing regulation R.D. 1720/2007 (“RDLOPD”), we inform our users and customers that their personal data are collected, stored and processed automatically and/or manually by Apartamentos Zocosol in the manner and for the purposes described below and in accordance with the provisions of the LOPD and the RDLOPD.
• Apartamentos Zocosol may collect data from users and customers:
  • Directly from the user because it provides its data directly and telematically by completing any form available on the apartamentoszocosol.es(“Website”) or by telephone for the provision of the service requested by the user.
  • By means of computer systems and software procedures incorporated in the Website for its correct functioning: The processing of personal data of the user who visits and consults the Website is limited to the so-called ‘navigation data’, that is, those data that are necessarily transmitted to the Website by the action of the computer systems in charge of its administration and of the communication protocols of the Internet. Browsing data includes, for example, the IP addresses or domain names of the computers used by the user connecting to the Website, as well as a number of parameters related to the type of operating system used by the user. The navigation data mentioned above, as well as, for example, the number or duration of visits to the Website, are collected and processed by Apartamentos Zocosol solely and exclusively for statistical purposes and anonymously as well as to verify the correct functioning of the Website and to improve its operation.
  • Through the Web Site, through the use of cookies. A cookie is a very small text file that a web server can save on a computer’s hard drive to store some information about the user. It can only be read by the website that sent it to the computer. These devices are associated exclusively with a single user and their own access device. Cookies are files sent by the website and stored in the user’s browser by a web server for the maintenance of the browsing session by storing your IP address (of your computer) and other possible browsing data. It is understood that the user consents to use and continue browsing through the Web Site, except to the extent that you have modified your browser settings to reject the use of the same.
• Cookies are files sent by the website and stored in the user’s browser by a web server for the maintenance of the browsing session by storing your IP address (of your computer) and other possible browsing data.

Types of Cookies used on our Web Site

• a) Technical Cookies: these are strictly necessary for the operation of the Website.
• b) Personalization Cookies: these are used to facilitate navigation on the Website, to remember the choices you have made on the Website and to provide more personalized functionalities.
• c) Analytical cookies for statistical activity and traffic measurement: they collect information about the use of the Website, the pages visited and possible errors that may occur during navigation. These cookies do not contain personal data.
• d) Cookies for advertising purposes: they are used to collect information in order to make advertising more interesting for you and to display advertisements on the Website or on third party sites or other online advertising campaigns. Most of these cookies are “third party cookies”, so they are cookies from entities outside of us.
• e) Social Cookies: which are necessary to interact with social network widgets such as Facebook, Google, Twitter, etc.

By modifying your browser settings, you can disable cookies or receive a warning before accepting a cookie or delete all installed cookies. Each browser has different procedures to manage its configuration, so here are details on how to manage cookies in the main browsers:

• MICROSOFT WINDOWS EXPLORER: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
• GOOGLE CHROME: https://support.google.com/chrome/answer/95647?hl=es
• MOZILLA FIREFOX: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias
• APPLE SAFARI: https://support.apple.com/kb/ph5042?locale=en_US

We also invite our users and customers to consult the following web page http://www.youronlinechoices.com/es where they can find useful information on the use of cookies and on the measures they can take to protect their privacy on the Internet.

In addition to what has already been specified, users and/or clients expressly authorize Apartamentos Zocosol to use the personal data provided for the following purposes:

• Collection, storage and processing of data for the purpose of establishment and operational and administrative management of the contractual relationship connected with the provision of the Zocosol Apartments Service, including the use of such data for sending communications relating to the development of the contracted service via email, SMS or any other means of communication.
• Compliance with legal obligations
• Sending commercial communications via e-mail or other equivalent means of electronic communication, about products or services similar or related to those offered by Apartamentos Zocosol in the terms provided in Art. 21 of Law 34/2002 of services of the information society. Occasionally, these commercial communications may be sent on a personalized basis.
• Sending “The best offers“: without prejudice to the provisions of the preceding paragraph, and only with the express consent of the user, Apartamentos Zocosol will process the data for sending via email, telephone, postal mail, SMS, MMS or any equivalent means of communication, the best offers on any type of product and service marketed by Apartamentos Zocosol or by its partners or commercial collaborators operating in the following sectors: tourism, leisure and catering, events, sport, music, fashion, clothing, clothing, textile decoration, consumer goods, food and beverages, finance, energy, media, new technologies, telecommunications, publishing and publishing houses, environment, retail and services in general.
• The processing of data for this purpose is optional and the user will be expressly asked for consent to receive the best offers as described above. If this consent is not given, Apartamentos Zocosol will not send the commercial offers referred to in this section.

• Mandatory and optional nature of data submission

The delivery of the requested data at the time of booking is mandatory for the reservation process to be completed. However, in the data collection forms, those data considered necessary for the requested service are marked with an asterisk.

• Accuracy and quality of data. Age of majority

Users and clients of Apartamentos Zocosol guarantee and are responsible, in any case, for the truthfulness, accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. Likewise, users and customers acknowledge that, in the event that they do not provide their data in a truthful and updated form, Apartamentos Zocosol will be unable to provide the services requested by them.

Finally, users and customers declare that they are of legal age or have the corresponding authorization from their legal representatives.

• Data security.

Apartamentos Zocosol undertakes to comply with its obligation of secrecy of personal data and its duty to treat them with confidentiality, and assumes, for these purposes, the necessary technical, organizational and security measures to prevent its alteration, loss, treatment or unauthorized access, in accordance with the provisions of Law 15/1999 of December 13, 1999 on the Protection of Personal Data, and other applicable legislation. However, users and customers should be aware that Internet security measures are not impregnable, so Apartamentos Zocosol cannot guarantee the total and absolute inviolability of its data files, nor the perfect functioning of its protection and security mechanisms.

• Data protection rights of users and customers

Users and/or clients may exercise their rights of access, rectification, cancellation provided for in Organic Law 15/1999, of December 13, 1999, on the Protection of Personal Data and other applicable regulations to this effect, by contacting Toledo AP and attaching a copy of their ID card by writing to the following e-mail address info@apartamentoszocosol.es or to the address Calle Sal 3, 45001. Toledo.

Additionally, if users and/or clients do not wish to receive commercial or promotional offers by email from Apartamentos Zocosol, in addition to exercising the rights indicated above, they may revoke their consent by sending an email to info@apartamentoszocosol.es indicating in the “Subject” field the word “Unsubscribe”.

1. INTELLECTUAL PROPERTY

The contents of the Website, including texts, images, graphic design, source code, logos, trademarks, etc., are the exclusive property of Apartamentos Zocosol and are protected by the regulations governing Intellectual and Industrial Property. Therefore, their reproduction, modification, distribution or manipulation is forbidden.

Apartamentos Zocosol is the exclusive owner of all intellectual, industrial and similar property rights that may correspond to the Website. Likewise, Apartamentos Zocosol reserves all rights over any content, services or elements of its property that are incorporated into the Website, including, but not limited to, those elements that make up the visual appearance, graphic image and other sensory stimuli of the web pages that make up the Website, the navigation architecture, the source codes of the web pages, images, recordings, computer programs, databases, technology, logos and distinctive signs.

1. LICENSING OF LINKS TO THE WEBSITE FROM OTHER WEBSITES

Any third party link to this Web Site must be to your home page or entry page.

Users and, in general, all those who intend to establish a link between their web page and the Web Site must comply with the following conditions detailed below. Any other link claim other than that stipulated in this clause shall require the prior express written acceptance of Apartamentos Zocosol.

The User may not reproduce or imitate, in whole or in part, the content of the website, nor its graphic appearance (“look and feel”), nor make frames (“phrases”) or assembled links (“link online”) of the pages of Apartamentos Zocosol.

You may not create a browser, frame, environment or navigation bar on the pages of the Web Site.

No false, inaccurate, incorrect or denigrating statements or indications shall be made about the Website, Apartamentos Zocosol or any of the Apartamentos Zocosol properties and, in particular, it shall not be stated or implied that Apartamentos Zocosol collaborates, or is a collaborating partner, or that it has in any way supervised or assumed in any way the contents or services offered or made available on the web page where the link is established.

The web page in which the link is established shall not contain any trademark, commercial name, establishment sign, denomination, logo, slogan or other distinctive signs belonging to Apartamentos Zocosol, except for those signs that form or could form part of the link itself or those other signs owned by Apartamentos Zocosol that have been previously licensed in writing by Apartamentos Zocosol.

The web page on which the link is established shall not contain information or contents that are illicit, contrary to morality, generally accepted good customs and public order.

The existence of a link between a web page and the Website does not imply the existence of a relationship between Apartamentos Zocosol and the owner of that page, nor the acceptance and approval of its contents and services.

1. LINKS FROM THE WEBSITE TO OTHER WEBSITES

Within the Website, Apartamentos Zocosol may make available to Users links to other web pages managed and/or controlled by third parties. Apartamentos Zocosol includes them in its Website solely for the convenience of Users and assumes no liability, directly or indirectly, for damages of any nature that may arise from access to third party websites not managed by Apartamentos Zocosol.

Apartamentos Zocosol reserves the right to withdraw unilaterally and at any time the links that may appear on the Website.

1. APPLICABLE LAW AND JURISDICTION

• If the User is a professional or company

These General Conditions are governed, to the extent permitted by applicable law, by Spanish law. Likewise, to the extent permitted by applicable law and international agreements, the parties agree to submit to the jurisdiction of the Courts of Madrid, Spain, for any matter relating to the interpretation, compliance or enforcement of these Terms and Conditions, expressly waiving any jurisdiction that may correspond to them, provided that the applicable law does not establish a specific mandatory jurisdiction.

• If the User is a consumer

These General Conditions are governed by Spanish law or, if you reside outside Spain, by the law of the country of your residence.

Any dispute in connection with these General Terms and Conditions shall be submitted to the jurisdiction of the place of residence of the User, unless the User decides to submit the dispute to another competent court including the domicile of Apartamentos Zocosol, the place where he/she lived at the time of the conclusion of the contract or the place where he/she lived at the time of the harmful event.

Please be informed that you can use the online dispute resolution platform for services provided by European Union companies (the “ODR Platform”), which the European Commission makes available to all its citizens at the following link http://ec.europa.eu/consumers/odr/.

Therefore, European Union consumers can send their complaints to Lucas Y Aviles Inversiones Sl SL (Apartamentos Zocosol) through the ODR Platform using the e-mail address of Apartamentos Zocosol.

We inform you that you can use this e-mail address only for the purpose of sending us your complaint through the ODR Platform. Therefore, any email you send to info@apartamentoszocosol.es outside the established procedure through the ODR Platform may not be answered.